Legal · Free pre-launch reward
Pre-launch Reward Rules
Version prelaunch-reward-rc9 · Updated 23 August 2026
These rules explain exactly how an eligible person earns the five free pre-launch reward attempts. They supplement the Terms and are intentionally separate from future competition Official Rules.
1. Promoter and campaign
The promoter is George Michael / Γιώργος Μιχαήλ, an individual sole trader trading as Rafflux. Business and service address: Daidalou 3a, Larnaca 7020, Republic of Cyprus. Email: geobusiness05@outlook.com. Telephone: +357 95788101. VAT No.: CY60074939F.
2. Opening and closing
Ordinary Rafflux account registration is intended to remain available after the apps and competition service launch, with no numerical membership cap. Account registration and the pre-launch reward are separate controls: the five-attempt reward is granted only to an otherwise eligible person who completes enrollment while the authoritative pre-launch reward campaign is open and before the Rafflux app first becomes publicly available as the real production service.
Rafflux must publish the app-launch cutoff date and time when it is known. Closing the pre-launch reward campaign affects only future grants. Reward attempts already validly granted before the cutoff remain available without an expiry date, subject to these rules, the rules of the competition selected and any account restriction following a fair review. Rafflux may temporarily suspend registration or reward enrollment for legal, security, abuse or service-integrity reasons without silently converting that suspension into an earlier permanent cutoff.
3. Eligibility
You must be a natural person aged 18 or older, be legally eligible to use Rafflux, control one verified +357 mobile number that is not linked to another Rafflux account and be able to present a valid Cyprus identity card when Rafflux performs its human eligibility check. For this campaign, Rafflux has chosen the verified +357 number and valid Cyprus identity card as its Cyprus-eligibility requirements; it does not require separate proof of current residential address.
Rafflux does not collect an identity document during ordinary pre-launch enrollment. Paid competitions, wallet deposits and prizes are disabled. No paid, free, pre-launch reward or other promotional attempt can be used for a live competition in this release. Rafflux will provide a protected private upload and short-lived in-page viewer before any future identity document is requested. Only George as Owner or an active Admin specifically assigned by George can review the minimum fields needed to confirm identity, age and document validity, and only with AAL2 multi-factor authentication. The access record identifies the reviewer, structured purpose, time, document side and session expiry.
Submitted document images receive an automated deletion deadline no later than the end of the submission day in Cyprus. The server-mediated decision route deletes the files before recording the outcome, and the restricted cleanup worker removes overdue files and verifies the private storage prefix is empty. Only an AAL2-authenticated Owner may set a listed exceptional preservation hold, for no more than 24 hours at a time, for a law-enforcement request, active security investigation or litigation preservation; expiry or early release returns the case to deletion.
This workflow does not use OCR, facial recognition, biometric templates, liveness analysis, AI identity matching or automated identity rejection. A document number used for person-level duplicate prevention is converted only on the server into a secret-keyed HMAC token; the raw number is not stored or logged. The token remains personal data, and a possible match requires recorded human resolution rather than an automatic rejection, suspension or ban. Rafflux may retain the minimized outcome, access audit and token for their stated periods without retaining the document image.
Rafflux may request proportionate verification where there is a genuine eligibility, duplication or fraud concern. A business, bot, automated account, agent entering for another person or person using false information is not eligible.
4. How to complete enrollment
Complete the published registration flow with first name, surname, Cyprus city or area, 18+ confirmation, Terms acceptance, Privacy Notice acknowledgment, a confirmed email, a user-chosen Rafflux password and one-time verification of a unique +357 phone. Optional launch-news consent is not required.
Email confirmation proves control of the account email and the one-time phone check links the number to one membership. They are not described as recurring second factors at every login. A person may begin with email/password or Google, but a Google user must still set a Rafflux password and complete the phone check before membership. Apple remains prepared but unavailable until it is genuinely enabled and tested. Requesting or completing an authentication step can create a temporary authentication identity; membership and the reward are created only when the final Complete pre-launch account action succeeds. The authoritative backend, not the review-screen display alone, determines completion.
5. The reward
A valid completed member receives exactly five promotional reward attempts once. They are credited through the same authoritative reward-attempt ledger used for approved promotional rewards and remain attributable to the pre-launch reward campaign.
The reward is not money, wallet balance, a purchased attempt, a prize, a promise that a particular prize will be offered, or consideration for marketing. It cannot be sold, gifted, withdrawn, refunded or exchanged for cash.
6. Where and when the attempts can be used
Every ordinary Rafflux competition must accept free pre-launch reward attempts from a member who otherwise satisfies its published Official Rules. The member may allocate all five attempts to one such competition or split them across as many as five, including one attempt in each. Each participant may purchase up to 500 paid attempts for a competition, or a lower per-person limit disclosed in its Official Rules. Free pre-launch reward attempts are additional to that participant’s paid purchase limit, and an ordinary competition cannot reduce their acceptance to zero merely because they are promotional.
A validly granted reward attempt has no expiry date. The app-launch cutoff ends new pre-launch reward grants; it does not expire attempts already granted. Rafflux does not promise a launch date and no cash substitute is due merely because use is delayed or because a reward attempt is promotional rather than money.
7. Competition treatment
An authoritatively accepted free pre-launch reward attempt ranks on the same disclosed skill basis as another valid attempt. It is additional to the participant’s maximum of 500 purchased paid attempts for that competition and contributes zero to the separate competition-wide submitted paid-attempt goal, paid revenue, paid progress or revenue-based cash-alternative calculation.
Allocating an attempt reserves it for that competition. If it is actually played or submitted, it is consumed under the Official Rules. If it remains unplayed when the competition reaches its fixed published end, Rafflux restores that reward attempt exactly once to the member’s available reward balance; it is not converted to wallet money or cash. The same restoration applies when a verified Rafflux outage invalidates or prevents the fair completion of the authorized attempt.
Using a reward attempt is subject to completed identity verification and the competition’s Official Rules, including game, timing, scoring, anti-cheat, technical-fault, tie, verification and claim provisions.
8. Duplicate prevention and retries
The reward is limited to once per eligible person, account and verified phone. The database prevents repeated grants for the same campaign/account and prevents one verified phone from being linked to multiple accounts. Because phone uniqueness is not proof of personhood, the person-level rule also depends on proportionate eligibility review.
If a screen reports failure after the final action, the user should check member status or contact support before starting another identity. Rafflux will reconcile the authoritative record rather than manually grant a duplicate.
9. Phone changes, recovery and account closure
A verified phone change or account recovery may require human review to preserve the one-person/one-phone rule. A legitimate recovery does not create a new reward. Transferring an account or reward to another person is prohibited.
Voluntary account deletion makes unused promotional attempts unavailable after applicable retention and recovery safeguards. Rafflux may retain a secret-keyed HMAC duplicate-prevention token and the minimum non-redeemable pre-launch reward anti-repeat evidence for up to 6 years after account closure or the relevant relationship where needed to prevent repeated grants and prove compliance. That record does not contain the raw identity-document number and remains subject to applicable data-protection rights and legal obligations.
10. Disqualification and review
Rafflux may restrict or revoke an unredeemed promotional entitlement after evidence of ineligibility, duplicate-account abuse, automation, false identity, phone manipulation or a material breach. It will not revoke the reward merely because optional marketing was refused or withdrawn.
A materially adverse decision uses a structured safe reason and is reviewable by George through geobusiness05@outlook.com. A future administrator may review it only after George specifically assigns the Admin role and access. The person may correct the evidence and request a human appeal; an identity appeal must be decided by a different AAL2-authenticated Admin or Owner reviewer. Security-sensitive evidence may be summarized rather than disclosed in a way that would help bypass controls or expose another person.
11. Changes or cancellation
Rafflux may make prospective technical or legal changes before pre-launch reward enrollment closes at public app launch, but cannot use a hidden change to duplicate, reduce, expire or erase an already granted record. A material change is published and may require renewed acceptance.
Invite, streak and bundle promotions are intended for launch, but their numerical rules and any cancellation treatment are not published in these rules. They do not create an entitlement until their exact terms are published. Paid-feature cancellation rules will be published before any paid feature is opened.
12. Privacy
Rafflux processes verification, membership and entitlement data as explained in the Privacy Notice. It collects only a city or area during enrollment. An exact address is not needed unless a later provisional win requires private claim or delivery data.
13. No purchase and no live prize
Enrollment is free. No purchase improves eligibility for the five-attempt grant. These rules do not award a prize and do not open a competition. Each future competition requires separate effective Official Rules.
14. Complaints and governing terms
Questions or disputes about enrollment or the reward may be sent to geobusiness05@outlook.com or raised by telephone on +357 95788101. The complaint, liability, mandatory-rights and governing-law provisions in the effective Terms apply to these rules.