Legal · Future competition framework
Official Rules Framework
Version official-rules-framework-rc14 · Updated 25 September 2026
Every Rafflux competition must have its own durable Official Rules. The schedule below identifies the facts and protections that cannot be left to a social post, a changing app screen or undocumented staff discretion.
The completed rules supplement the Terms. Competition-specific provisions control where they are more specific, while mandatory law controls over both.
1. Sponsor and legal status
The Operator is George Michael / Γιώργος Μιχαήλ, an individual sole trader trading as Rafflux. Business and service address: Daidalou 3a, Larnaca 7020, Republic of Cyprus. Email: geobusiness05@outlook.com. Telephone: +357 95788101. VAT No.: CY60074939F. Repeat those facts in the completed schedule and identify any approved item host, supplier or fulfilment partner without transferring Rafflux’s responsibility to the winner ambiguously.
For a unique third-party item, no reservation deposit is paid. Before publication, Owner requires a signed reservation/acquisition agreement and NDA freezing the exact item and signed gross price A = 60% × T. It prevents sale, encumbrance, material alteration, parts removal and disposal. Careful ordinary use is permitted with valid insurance, roadworthiness, maintenance, prompt damage disclosure and condition/odometer evidence at signing and handover. Racing, rental, reckless use and undisclosed material modification are prohibited.
Seller payment is conditional on delivering the exact promised item in the agreed condition when the threshold is met. The seller receives the signed acquisition price and no additional 7% reward in that branch. A breaching seller receives no payment or promotional reward and reimburses documented direct losses caused by the breach, subject to the final signed agreement. An exceptional item-unavailability remedy does not authorize payment for an undelivered item.
Retail prizes sourced by Rafflux do not require an external supplier link or written quote as a publication gate. The exact model, specification, advertised value and internal acquisition budget must still be frozen before publication and the exact advertised prize cannot silently change.
The Operator reports professional advice concluding that no gaming licence is required for the Rafflux model when implemented as structured. Record the advice relied on and the frozen mechanics to which it applies. Do not describe that advice or the business-model label as a regulator licence, exemption, approval or guarantee of legality.
The Operator supplied a 24 July 2026 response from the Cyprus National Betting Authority. It explains that the Authority licenses land-based Class A and electronic Class B betting under Law 37(I)/2019 and has the stated licensing role for certain games of chance under Law 52(I)/2018; licensing services outside those described does not fall within its competence. It also says the Authority does not provide legal opinions or statutory interpretations and that the operator remains responsible for obtaining legal advice and ensuring compliance. That response is useful jurisdictional information, but it is not a Rafflux licence, exemption, approval or legal-clearance letter.
2. Competition identity and version
Give the competition a unique code and title. Identify the immutable rules version, publication time and any content hash used by the backend. Identify the assigned game, frozen build/ruleset, scorer revision, rank direction and server time standard.
3. Eligibility and exclusions
Before the first paid attempt, the member declares that they are at least 18 and a Cypriot citizen eligible under the Official Rules. Completed membership requires verified email, a Rafflux password and one unique verified Cyprus +357 phone. No identity document is required merely to browse, fund, purchase or play. Only a provisional winner or a documented exceptional fraud/eligibility review enters the protected identity workflow. A provisional winner supplies a valid Cyprus ID or passport if approved, unexpired evidence is not already held through that protected process; an approval does not permit retaining document images beyond their deletion deadline.
A false eligibility declaration causes disqualification, no refund for already-played attempts, and review of the next eligible ranked participant, subject to the published Rules and mandatory law. Public leaderboards and winner notices use first name and surname initial only, for example George M.; full legal identity remains private.
Only George as Owner or an active Admin specifically assigned by George, using authenticator-app AAL2 multi-factor authentication, may open government-ID evidence through a short-lived in-page viewer. The access audit records the reviewer, structured purpose, time, document side and session expiry. Support has no access. Admin reviews and recommends; Owner confirms the final winner. This workflow remains locked until deletion, retention cleanup, monitoring, failure alerts, staff procedures and privacy wording are tested and separately approved.
Identity images receive an automated deletion deadline no later than the end of the submission day in Cyprus. The server-mediated decision route deletes the files before finalizing the outcome; the restricted cleanup worker verifies the private storage prefix is empty. An exceptional hold requires an AAL2-authenticated Owner, a listed law-enforcement, active-security-investigation or litigation-preservation reason, and a separately recorded period of no more than 24 hours at a time. Expiry or early release returns evidence to deletion.
The workflow does not use OCR, facial recognition, biometric templates, liveness analysis, AI identity matching or automated identity rejection. Rejection uses a structured safe reason and permits correction and human appeal; the original reviewer cannot decide the appeal. A document number used for duplicate prevention is converted only on the server into a secret-keyed HMAC token; the raw number is not stored or logged. The token is personal data, and a possible match requires recorded human resolution rather than automatic rejection, suspension or banning.
Publish any lawful employee, contractor, supplier, household or geographic exclusions before entry. Valid free, promotional and paid attempts rank on the same disclosed skill basis.
4. Entry period, approval and pause
Publication follows Draft → Ready for review → Owner approved → Published. Admin prepares drafts; Owner approves and publishes. Returning an approved competition to Draft cancels approval. Publication opens immediately: Owner selects a positive whole-day duration and the backend atomically freezes opens_at and derives closes_at. Price, prize, threshold, participant cap, dates, rules and game/version become immutable except through an explicit audited emergency correction.
There is no competition-wide paid-attempt capacity, allocation ceiling or sell-out. Each participant may purchase no more than 500 paid attempts per competition, or the lower cap published before opening. Free and reward attempts are additional. Reaching the prize threshold neither closes entry nor changes the fixed deadline.
Owner alone may pause. A pause blocks purchases, new entries and new gameplay starts, but already-active attempts may finish and submit. Competition time freezes completely and the deadline extends by the exact accumulated paused duration. Pause and resume are idempotent and audited. Resume is permitted only before cumulative paused time reaches 72 hours. At the 72-hour cap, entry remains blocked and Owner cancellation is required through the Admin-proposal and Owner-confirmation workflow; there is no automatic resume or cancellation. Paused time never consumes the selected active duration while cancellation awaits confirmation. The affected competition shows why entry/play is unavailable. Participants receive in-app pause, resume and cancellation notices, not corresponding emails or a separate sitewide banner.
Publish opening and closing times in Europe/Nicosia and UTC with the server time standard. Threshold progress does not move the published end earlier.
5. Entry routes, price and limits
List every permitted route: paid attempt, pre-launch reward, invite/streak reward, other free route or bundle. State the payment provider, exact total price and included VAT for paid attempts, any transaction fee, maximum attempts per person/source, the fixed closing time and correction/refund method before payment. Do not describe the competition as sold out or imply a competition-wide paid-attempt capacity.
The current plan permits each participant to purchase no more than 500 paid attempts for one competition, subject to any lower per-person limit disclosed before purchase. Free and reward attempts are additional to that participant’s paid purchase limit. Reaching a participant’s limit blocks only that participant’s further paid purchases and does not end the competition early or shorten the play window for an already authorized unplayed attempt. There is no competition-wide paid-attempt cap: a published minimum prize-funding threshold determines the final award outcome, not whether an eligible participant may purchase another paid attempt before the fixed deadline. The planned minimum €5 wallet deposit is not the attempt price and must not be presented as one. The exact attempt price, threshold and deposit terms remain subject to the competition, payment, VAT and consumer release.
If a free-entry route is required by the legal classification, describe it with equal prominence, reasonable accessibility, closing time and skill treatment. Do not hide a material restriction in a later screen.
6. Minimum prize-funding threshold and reconciliation
Before publication, freeze A, the signed gross physical-item acquisition price, T, the minimum prize-funding threshold, and C, the exceptional item-unavailability cash remedy. A = 60% × T. When deriving T from A, calculate T = A / 0.60 and round upward to the next cent if necessary so the item is never underfunded. C = 50% × T, rounded half up to cents. Use integer cents for all money calculations and half-up rounding for percentages unless a ceiling is specified.
R is final Gross Eligible Paid-Attempt Receipts: VAT-inclusive amounts actually paid, successfully settled and retained for eligible paid attempts authoritatively consumed by play. Consumption occurs when the server authorizes the session and records that gameplay started. Exclude free, pre-launch, invite, streak and promotional attempts, bundle bonuses, uncharged discounts, unused purchased value, failed payments, voids, purchased-balance returns or credits, refunds and chargebacks. An anti-cheat rejection alone does not reverse receipts: an actual return, credit, refund, chargeback, duplicate reversal or approved technical remedy is required. Reversals are linked and idempotent; the same value cannot be removed twice.
If R < T, the first-ranked eligible participant receives max(€5.00, 50% × R), rounded half up to the nearest cent. If R ≥ T, the award is the exact advertised physical item. If that item cannot be delivered under the published exceptional contingency after the threshold is met, the winner receives the fixed C = 50% × T, not 50% of final above-threshold receipts and not the 60% acquisition price. The winner cannot elect cash when the promised physical item can be supplied and delivered.
Receipts above the threshold do not increase the physical item, A or C. VAT, provider fees, acquisition, transfer, delivery, fulfilment and operating costs never reduce the published winner amount. Recoverable input VAT remains with Rafflux and does not change the threshold, item or remedy. Gross receipts and gross remainder before costs are not profit.
For example, A = €50,000.00 gives T = €83,333.34 and C = €41,666.67. At R = €100,000.00 the item acquisition price remains €50,000.00 and the exceptional remedy remains €41,666.67. Live progress is a labelled estimate, not a final settlement or an authority to infer the threshold outcome from a rounded display percentage.
The authoritative ledger supplies live labelled estimates and one immutable final settlement snapshot: R, frozen T/A/C, threshold outcome, above-threshold receipts, output VAT and input-VAT evidence, actual provider fees, linked refunds/restorations/reversals/chargebacks, item or cash obligation, transfer/delivery/fulfilment and approved direct costs, seller qualification/evidence/profit base/reward, gross remainder and final profit, winner/reconciliation/fulfilment approvals and audit evidence. Later corrections link to the original snapshot; they do not silently recalculate a confirmed award or reopen gameplay.
Publication must refuse forecast receipts that cannot cover frozen obligations, showing the threshold, versioned output-VAT estimate, acquisition price, fixed remedy, estimated provider fees, direct-cost reserves, applicable seller scenario, gross remainder and final profit. Estimates are labelled. Hiding a negative result cannot override the guard; a separate funding source requires its own reviewed rule. Actual fees use provider records, not an assumed universal percentage; wallet-deposit fixed fees require a frozen auditable allocation method.
A refund, chargeback or linked reversal after confirmed settlement creates a linked adjustment, not a rewritten winner award. Further outgoing payment requires an evidenced, reasoned Owner review while an adjustment hold is outstanding. The system never automatically reclaims or reduces a confirmed winner award. Review does not silently extend a promised fulfilment deadline or remove mandatory rights; a later adjustment requires its own review.
7. Skill task and scoring
Describe the player action, permitted controls, completion condition, exact score/time unit, penalties, rank direction, server validation and disqualifying technical conditions in reproducible language. A participant must be able to understand what skill is measured before entering.
The planned game schedule will select either lowest server-validated completion time or highest deterministic performance score based on disclosed precision, reaction time and execution criteria, expressed on a 0–100 scale where that scorer is used. Store the authoritative raw precision needed for ranking and disclose the display precision. Retaining ten decimal places makes a tie less likely but does not make a tie impossible.
Rafflux’s current architecture supports Element Run lowest completion time, Orbit lowest penalized completion time after the required target and Rise highest exact score. A competition must select one frozen implementation rather than silently mixing mechanics.
8. Consumption, DNF and remedies
A voluntary exit, device shutdown or ordinary local connectivity loss does not by itself prove a Rafflux fault. A verified Rafflux/platform fault that leaves an attempt unscorable receives exactly one remedy: one equivalent replacement attempt if a fair replay remains possible before the authoritative close; otherwise the exact paid-attempt value is credited to purchased wallet balance. An affected promotional attempt is restored to its original non-cash source. Never issue both a replacement and value credit. Every remedy is server-authoritative, idempotent, reasoned and audited, using session lifecycle, server/provider health, score-submission state, appropriate heartbeat evidence and trace identifiers, with a support-review path for ambiguous cases.
Emergency cancellation requires an Admin proposal and Owner confirmation. Cancellation restores every paid attempt purchased for the competition, including already-played attempts, to purchased wallet balance exactly once. Every promotional attempt, played or unused, returns to its original non-cash source exactly once, without duplicating an entitlement or converting it to money. Linked restoration records account for prior remedies and reversals so the same value is never restored twice. Cancellation and each restoration are audited.
At ordinary fixed-deadline closure, genuinely unplayed paid attempts return to purchased wallet balance exactly once, allocated-but-unplayed pre-launch reward attempts return to their reward balance, and unused competition-specific bundle bonuses expire without cash conversion. Full cancellation is different: all paid and promotional attempts, played or unused, are restored as stated above. Actual card refunds and chargebacks are separately reconciled, never silently treated as additional wallet credit.
A valid completed result may rank; a canonical played DNF cannot. Define allocation, server-authorized start, consumption, submission and integrity states. A fraud rejection alone does not reverse retained receipts; actual linked returns, credits, refunds, voids and chargebacks are reconciled once.
9. Leaderboard and concealed values
Publish the number of positions and refresh behaviour, using first name and surname initial only, for example George M. If rank 1's numeric value is concealed during play, the full authoritative value still determines position. Rounded displays do not establish a tie or prove that the threshold is met.
10. Exact ties
For original and replacement playoff rounds, the authenticated participant must explicitly acknowledge the exact private in-app notice. The backend binds that acknowledgment to the immutable notice text/hash and records the receipt time; the 48-hour window begins only then. Opening a page, queueing an alert, recording a staff reference or assuming an email was delivered does not start the window. Pending, leased or failed/dead-letter scoring of a timely submission blocks resolution without exhausting resolution retries. A missing acknowledgment has no invented expiry or automatic disqualification.
If a verified Rafflux fault interrupts a tied participant’s playoff attempt, only that affected participant receives a replacement attempt on the same frozen game, version and common configuration. That participant receives a fresh evidenced notice and 48-hour completion/submission window. Other participants’ valid results stand. The round cannot resolve until the replacement window finishes and timely submitted evidence is scored. Each incident and replacement is linked in immutable history; repeated processing cannot issue another replacement for the same incident. A further verified Rafflux fault requires its own evidence and linked replacement. A participant who does not participate within the applicable replacement window is disqualified from the tied group. No replacement notice or delivery evidence is presumed.
Use a disclosed skill-only resolution: a fresh server-authorized one-attempt playoff between the tied participants on the same frozen game, mode, version and common configuration after integrity review, repeated if the exact tie remains. Each tied participant has 48 hours after valid notice to complete and submit that playoff attempt. A participant who does not participate within that window is disqualified from the tied group. Timely received evidence is scored before resolution; a delayed scoring job cannot turn a timely submission into a no-show. Verified Rafflux technical failures require an audited remedy and reviewed notice evidence, never an undisclosed deadline change. Never use randomness, insertion order or an undisclosed timestamp.
11. Anti-cheat, appeals and evidence
Admin reviews suspicious attempts and recommends valid/invalid outcomes; appeals require a different Admin or Owner. Exact ties use fresh audited playoff attempts on the same frozen game/version and configuration, never randomness, row order or first-submission time. Each tied participant has 48 hours after evidenced valid notice to complete the playoff attempt; non-participation after that period results in disqualification. A known failed notice does not start the period. No additional paid purchase is required. A further exact tie requires another audited round, and unresolved playoffs block winner confirmation. Admin recommends a provisional winner and Owner confirms the final winner.
Preserve proportionate replay/input and integrity evidence, structured safe reasons, correction and meaningful human appeal. Government-ID appeals also require the assigned-reviewer AAL2 boundary; a possible HMAC match requires recorded human resolution. Do not expose detection details that enable evasion.
12. Exact prize and availability
Freeze the exact model, specification, quantity, condition, included accessories, advertised value and acquisition budget before publication. State the actual warranty, supply and fulfilment arrangements without silently changing the advertised item or promising an unapproved illustrative first prize.
For a unique third-party item, no reservation deposit is paid. Before publication, Owner requires a signed reservation/acquisition agreement and NDA freezing the exact item and signed gross price A = 60% × T. It prevents sale, encumbrance, material alteration, parts removal and disposal. Careful ordinary use is permitted with valid insurance, roadworthiness, maintenance, prompt damage disclosure and condition/odometer evidence at signing and handover. Racing, rental, reckless use and undisclosed material modification are prohibited.
Retail prizes sourced by Rafflux do not require an external supplier link or written quote as a publication gate. The exact model, specification, advertised value and internal acquisition budget must still be frozen before publication and the exact advertised prize cannot silently change.
A genuine exceptional item-unavailability contingency must be published before entry. Cash cannot be substituted merely because supply is inconvenient or less profitable; an undisclosed different or inferior physical item is not permitted.
13. Physical item and cash outcomes
Before publication, freeze A, the signed gross physical-item acquisition price, T, the minimum prize-funding threshold, and C, the exceptional item-unavailability cash remedy. A = 60% × T. When deriving T from A, calculate T = A / 0.60 and round upward to the next cent if necessary so the item is never underfunded. C = 50% × T, rounded half up to cents. Use integer cents for all money calculations and half-up rounding for percentages unless a ceiling is specified.
R is final Gross Eligible Paid-Attempt Receipts: VAT-inclusive amounts actually paid, successfully settled and retained for eligible paid attempts authoritatively consumed by play. Consumption occurs when the server authorizes the session and records that gameplay started. Exclude free, pre-launch, invite, streak and promotional attempts, bundle bonuses, uncharged discounts, unused purchased value, failed payments, voids, purchased-balance returns or credits, refunds and chargebacks. An anti-cheat rejection alone does not reverse receipts: an actual return, credit, refund, chargeback, duplicate reversal or approved technical remedy is required. Reversals are linked and idempotent; the same value cannot be removed twice.
If R < T, the first-ranked eligible participant receives max(€5.00, 50% × R), rounded half up to the nearest cent. If R ≥ T, the award is the exact advertised physical item. If that item cannot be delivered under the published exceptional contingency after the threshold is met, the winner receives the fixed C = 50% × T, not 50% of final above-threshold receipts and not the 60% acquisition price. The winner cannot elect cash when the promised physical item can be supplied and delivered.
Receipts above the threshold do not increase the physical item, A or C. VAT, provider fees, acquisition, transfer, delivery, fulfilment and operating costs never reduce the published winner amount. Recoverable input VAT remains with Rafflux and does not change the threshold, item or remedy. Gross receipts and gross remainder before costs are not profit.
For example, A = €50,000.00 gives T = €83,333.34 and C = €41,666.67. At R = €100,000.00 the item acquisition price remains €50,000.00 and the exceptional remedy remains €41,666.67. Live progress is a labelled estimate, not a final settlement or an authority to infer the threshold outcome from a rounded display percentage.
14. Third-party seller and promotional reward
For a unique third-party item, no reservation deposit is paid. Before publication, Owner requires a signed reservation/acquisition agreement and NDA freezing the exact item and signed gross price A = 60% × T. It prevents sale, encumbrance, material alteration, parts removal and disposal. Careful ordinary use is permitted with valid insurance, roadworthiness, maintenance, prompt damage disclosure and condition/odometer evidence at signing and handover. Racing, rental, reckless use and undisclosed material modification are prohibited.
Seller payment is conditional on delivering the exact promised item in the agreed condition when the threshold is met. The seller receives the signed acquisition price and no additional 7% reward in that branch. A breaching seller receives no payment or promotional reward and reimburses documented direct losses caused by the breach, subject to the final signed agreement. An exceptional item-unavailability remedy does not authorize payment for an undelivered item.
When the threshold is missed, the seller keeps the item and may qualify only by achieving, before the competition deadline, either at least €500.00 of approved seller-funded advertising with no Rafflux reimbursement, or at least 1,000,000 cumulative verified organic views across one or more pre-approved Rafflux-specific posts published during the approved campaign period. Content must clearly show or discuss Rafflux and explain how to access Rafflux and enter. Unrelated, purchased, botted, duplicated, unverifiable or otherwise ineligible views do not count. Owner confirms the evidence and qualification in an audited decision.
The seller reward is 7% of positive competition profit calculated before deducting that reward. The profit base accounts for eligible receipts, output VAT, the below-threshold winner award, actual provider fees, refunds, reversals, chargebacks and approved competition-specific direct costs, without deducting a reversal already excluded from receipts twice. General business overhead remains separate unless the accountant directs a specific allocation. A zero or negative profit base yields €0.00. For a €10,000.00 profit base, the reward is €700.00 and Rafflux retains €9,300.00 final profit. No qualification or payment is inferred from an unapproved dashboard estimate.
Retail prizes sourced by Rafflux do not require an external supplier link or written quote as a publication gate. The exact model, specification, advertised value and internal acquisition budget must still be frozen before publication and the exact advertised prize cannot silently change.
15. Winner determination and claims
Admin reviews suspicious attempts and recommends valid/invalid outcomes; appeals require a different Admin or Owner. Exact ties use fresh audited playoff attempts on the same frozen game/version and configuration, never randomness, row order or first-submission time. Each tied participant has 48 hours after evidenced valid notice to complete the playoff attempt; non-participation after that period results in disqualification. A known failed notice does not start the period. No additional paid purchase is required. A further exact tie requires another audited round, and unresolved playoffs block winner confirmation. Admin recommends a provisional winner and Owner confirms the final winner.
The provisional winner has 48 hours to respond after valid notice. A known failed notice does not start that clock. If ineligible or unresponsive, review the next eligible ranked participant, retaining notification and succession evidence. Confirmation creates one immutable winner/settlement record; corrections require linked audit events, not silent edits.
After final eligibility verification and reconciliation, Rafflux has 14 business days to pay an approved cash award or complete physical-prize purchase and delivery arrangements. Actual physical delivery follows the item-specific published schedule, not a universal delivery deadline. A cash winner receives the full confirmed award without Rafflux withholding under the accountant instruction reported by Owner; this does not claim the award is tax-free or remove personal reporting duties. Rafflux retains bank-payment evidence and a signed private award-receipt acknowledgement. A public face or video is never required.
Incorporate the matched Winner Claim and Delivery Terms, including secure evidence handling, ordinary verification-completion period, reasonable extensions and documented successor review.
16. Delivery, transfer, inspection and tax
The physical-prize delivery and collection territory is an eligible verified address or collection point in the areas of the Republic of Cyprus under the effective control of the Government of the Republic of Cyprus. Physical-prize purchase and delivery arrangements must be completed within 14 business days after final eligibility verification and reconciliation. Actual delivery follows the item-specific published schedule. Rafflux pays ordinary courier, delivery, collection and transfer costs. The winner pays only an exceptional cost caused by the winner’s request or error, disclosed and agreed before it is incurred. Rafflux makes two reasonable delivery attempts and then offers collection; the winner has 30 calendar days from valid collection notice. After a final notice and human review, failure to collect may close that claim and permit review of the next eligible ranked candidate.
If the delivered prize is broken, non-working or materially different from the published prize, Rafflux repairs it or replaces it with the same prize. If that is objectively impossible after reasonable steps, Rafflux pays the fixed threshold-met exceptional remedy C = 50% × T. If physical fulfilment is otherwise genuinely impossible after the published delivery and collection alternatives, use the same disclosed fallback rather than an undisclosed substitute.
For a vehicle, state who pays and performs registration, ownership transfer, transfer fees, road licence, import, inspection and delivery, and when risk and title pass. State who must arrange legally required motor insurance before the winner drives or takes possession. A general statement that Rafflux delivers the vehicle does not answer those separate responsibilities.
17. Cancellation, outage and refund
A voluntary exit, device shutdown or ordinary local connectivity loss does not by itself prove a Rafflux fault. A verified Rafflux/platform fault that leaves an attempt unscorable receives exactly one remedy: one equivalent replacement attempt if a fair replay remains possible before the authoritative close; otherwise the exact paid-attempt value is credited to purchased wallet balance. An affected promotional attempt is restored to its original non-cash source. Never issue both a replacement and value credit. Every remedy is server-authoritative, idempotent, reasoned and audited, using session lifecycle, server/provider health, score-submission state, appropriate heartbeat evidence and trace identifiers, with a support-review path for ambiguous cases.
Emergency cancellation requires an Admin proposal and Owner confirmation. Cancellation restores every paid attempt purchased for the competition, including already-played attempts, to purchased wallet balance exactly once. Every promotional attempt, played or unused, returns to its original non-cash source exactly once, without duplicating an entitlement or converting it to money. Linked restoration records account for prior remedies and reversals so the same value is never restored twice. Cancellation and each restoration are audited.
At ordinary fixed-deadline closure, genuinely unplayed paid attempts return to purchased wallet balance exactly once, allocated-but-unplayed pre-launch reward attempts return to their reward balance, and unused competition-specific bundle bonuses expire without cash conversion. Full cancellation is different: all paid and promotional attempts, played or unused, are restored as stated above. Actual card refunds and chargebacks are separately reconciled, never silently treated as additional wallet credit.
Owner alone may pause. A pause blocks purchases, new entries and new gameplay starts, but already-active attempts may finish and submit. Competition time freezes completely and the deadline extends by the exact accumulated paused duration. Pause and resume are idempotent and audited. Resume is permitted only before cumulative paused time reaches 72 hours. At the 72-hour cap, entry remains blocked and Owner cancellation is required through the Admin-proposal and Owner-confirmation workflow; there is no automatic resume or cancellation. Paused time never consumes the selected active duration while cancellation awaits confirmation. The affected competition shows why entry/play is unavailable. Participants receive in-app pause, resume and cancellation notices, not corresponding emails or a separate sitewide banner.
Wallet funding remains purchased-balance liability, not revenue or an output-VAT event. Revenue and output VAT arise only when a paid attempt is authoritatively consumed: the server authorizes the session and records that gameplay started. Unused purchased value remains a liability. This is the accountant instruction reported by Owner; the written evidence, final fiscal terminology and tested provider-neutral ledger are release prerequisites, not a general tax assurance.
The planned minimum wallet funding is €5.00, not the attempt price. Purchased value is spent FIFO. A member may request return of the remaining unspent portion of a deposit within the selected 14-day product window, ordinarily to the original payment method, subject to mandatory rights and provider rules. A purchased-wallet restoration is not a card refund. Paid activation requires complete transaction disclosures, the approved provider's refund route and any required immediate-service consent; this draft does not waive mandatory withdrawal rights.
Customer records comprise a wallet funding confirmation, VAT-inclusive consumed-attempt fiscal record/account history, linked wallet restoration or cancellation record, and linked card-refund confirmation when money returns to the payment method. Reversals, refunds, chargebacks, cancellations and approved technical remedies create linked compensating ledger entries; they never delete history or restore the same value twice.
An ordinary attempt or wallet restoration does not trigger a payment hold or duplicate processing fee. If the payment provider reports a formal dispute or reversal of the underlying deposit, further paid purchases from that account are temporarily blocked for reasoned, audited Owner review. Normal membership and support access remain available. Wallet and award history remain intact: the system does not automatically create debt, deduct wallet funds or change a confirmed winner award. Each provider event and evidenced actual fee is recorded once; a fee is not assumed merely because value was restored. A provider-confirmed dispute win releases that dispute's purchase hold, but not unrelated unresolved holds. Actual financial corrections require linked reconciliation; they never silently rewrite receipts or settlements. Older delayed provider events cannot reopen a later resolved dispute.
18. Winner publicity
Identify the minimum public winner notice as the winner’s first name and surname initial only, competition and item won. Keep photographs, video, voice, testimonial, social-handle, home and location promotion behind a separate optional release. Offer identifiable filming, a blurred version or no filming. Refusing optional publicity must not cause forfeiture, and an exact address is never published.
19. Privacy and retention
Only George as Owner or an active Admin specifically assigned by George, using authenticator-app AAL2 multi-factor authentication, may open government-ID evidence through a short-lived in-page viewer. The access audit records the reviewer, structured purpose, time, document side and session expiry. Support has no access. Admin reviews and recommends; Owner confirms the final winner. This workflow remains locked until deletion, retention cleanup, monitoring, failure alerts, staff procedures and privacy wording are tested and separately approved.
Identity images receive an automated deletion deadline no later than the end of the submission day in Cyprus. The server-mediated decision route deletes the files before finalizing the outcome; the restricted cleanup worker verifies the private storage prefix is empty. An exceptional hold requires an AAL2-authenticated Owner, a listed law-enforcement, active-security-investigation or litigation-preservation reason, and a separately recorded period of no more than 24 hours at a time. Expiry or early release returns evidence to deletion.
The workflow does not use OCR, facial recognition, biometric templates, liveness analysis, AI identity matching or automated identity rejection. Rejection uses a structured safe reason and permits correction and human appeal; the original reviewer cannot decide the appeal. A document number used for duplicate prevention is converted only on the server into a secret-keyed HMAC token; the raw number is not stored or logged. The token is personal data, and a possible match requires recorded human resolution rather than automatic rejection, suspension or banning.
Owner alone can view or edit private seller agreements, ownership/identity evidence, invoices/purchase agreements, condition records, bank evidence and other private Prize Deal Room documents. Admin sees only safe completion states, badges, deadlines and operational tasks; Support has no access. Public vehicle output exposes only the approved safe verification status, never the private evidence or seller's bank details.
Link the matched effective Privacy Notice before activating future processing. Raw IP/device evidence has a 90-day baseline; confirmed serious incidents may remain up to two years, and longer only under a documented legal hold. Resolved support retention targets are two years ordinarily and six for payment/dispute/winner/legal cases, subject to final privacy/legal review. Do not log document contents, passwords, OTPs or payment secrets.
20. Complaints, law and platform disclaimers
Cyprus law governs, subject to mandatory consumer protections and competent court rights. Members should contact Rafflux first using the published support details. ADR is voluntary; there is no mandatory private arbitration, class-action waiver or prohibition on going to court. Professional advice reported by Owner is not regulatory or platform approval.
Use geobusiness05@outlook.com or +357 95788101 for support and appeals. Apple, Google and relevant social platforms are not sponsors or administrators. Written acquirer underwriting and review of the actual iOS app remain separate gates; Cyprus professional advice does not imply platform approval.
21. Publication checklist
Paid competitions are disabled. This inactive candidate does not activate wallet funding, payments, identity review, paid iOS functionality or prizes, change effective policies, or require existing members to reaccept unchanged Terms. Separate authorization, tested ledger and lifecycle enforcement, matched legal wording and release evidence are required before publication. Written provider/acquirer underwriting for this exact business model remains a gate; JCC is not presumed approved. Apple must review the actual app and presentation independently of Cyprus legal/accountant approval. No prototype adapter or local migration authorizes production activation.
The authoritative ledger supplies live labelled estimates and one immutable final settlement snapshot: R, frozen T/A/C, threshold outcome, above-threshold receipts, output VAT and input-VAT evidence, actual provider fees, linked refunds/restorations/reversals/chargebacks, item or cash obligation, transfer/delivery/fulfilment and approved direct costs, seller qualification/evidence/profit base/reward, gross remainder and final profit, winner/reconciliation/fulfilment approvals and audit evidence. Later corrections link to the original snapshot; they do not silently recalculate a confirmed award or reopen gameplay.
Publication must refuse forecast receipts that cannot cover frozen obligations, showing the threshold, versioned output-VAT estimate, acquisition price, fixed remedy, estimated provider fees, direct-cost reserves, applicable seller scenario, gross remainder and final profit. Estimates are labelled. Hiding a negative result cannot override the guard; a separate funding source requires its own reviewed rule. Actual fees use provider records, not an assumed universal percentage; wallet-deposit fixed fees require a frozen auditable allocation method.
A refund, chargeback or linked reversal after confirmed settlement creates a linked adjustment, not a rewritten winner award. Further outgoing payment requires an evidenced, reasoned Owner review while an adjustment hold is outstanding. The system never automatically reclaims or reduces a confirmed winner award. Review does not silently extend a promised fulfilment deadline or remove mandatory rights; a later adjustment requires its own review.
Verify the immutable rules text/hash, exact prize, signed reservation where required, frozen A/T/C, participant cap, scorer, duration, consent and refund disclosures, provider records, pause/cancellation/remedy idempotency, winner succession, fulfilment, privacy and separately gated identity operations. A draft row or preview is not publication.